HMH SUPPORTONLINE SERVICE CENTER
HMH Help Center
Find your support materials by platform or role
About the Help Center
The HMH Help Center provides quick access to online Help and other user assistance. Find your product below and choose the support you need.
Not sure what platform to use for a program?
Continuum Benchmark
Access step-by-step instructions for using HMH Continuum Benchmark as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Tutorials
Quick Reference Guides
- Create Testing Event Quick Reference Guide (PDF 410 KB)
- Create Test Assignments Quick Reference Guide (PDF 632 KB)
- Generate a Session Code Quick Reference Guide (PDF 460 KB)
- Approve/Deny Students Quick Reference Guide (PDF 351 KB)
- General Proctoring Quick Reference Guide (PDF 415 KB)
- Complete Student Assessments Quick Reference Guide (PDF 272 KB)
- Create Reports Quick Reference Guide (PDF 1.3 MB)
Proctor Support
Tutorials
Teacher Support
Tutorials
Quick Reference Guides
- Create Test Assignments Quick Reference Guide (PDF 727 KB)
- Generate a Session Code Quick Reference Guide (PDF 460 KB)
- Approve/Deny Students Quick Reference Guide (PDF 351 KB)
- General Proctoring Quick Reference Guide (PDF 415 KB)
- Complete Student Assessments Quick Reference Guide (PDF 272 KB)
- Create Reports Quick Reference Guide (PDF 1.3 MB)
Student Support
Continuum Item Bank
Access step-by-step instructions for using HMH Continuum Item Bank as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Download Center
Access step-by-step instructions for using HMH Download Center as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Help
Teacher Support
Help
Student Support
Quick Reference Guide
HMH Ed™
Access step-by-step instructions for using Ed, the HMH Learning Platform as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
How do I?
Teacher Support
How do I?
Student Support
HMH Go™
Access instructions for installing and using HMH Go.
HMH ONE Assessment
Access step-by-step instructions for using HMH ONE Assessment as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Teacher Support
Student Support
HMH Player®
Access step-by-step instructions for using HMH Player as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Teacher Support
Help
How do I?
Student Support
Help
How do I?
HMH Teacher Central
Access step-by-step instructions for using programs available on HMH Teacher Central.
Quick Reference Guides
Tutorials
- READ180 Universal Student App Software Tips – Getting Started (Video 1:36)
- READ180 Universal Student App Software Tips – Explore Zone (Video 2:21)
- READ180 Universal Student App Software Tips – Reading Zone (Video 3:59)
- READ180 Universal Student App Software Tips – Language Zone (Video 1:26)
- READ180 Universal Student App Software Tips – Fluency Zone (Video 4:06)
- READ180 Universal Student App Software Tips – Writing Zone (Video 2:36)
- READ180 Universal Student App Software Tips – Success Zone (Video 1:59)
Holt McDougal Online
Access step-by-step instructions for using Holt McDougal Online as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
How do I?
Import Management
Teacher and Student Support
How do I?
Quick Reference Guides
- Getting Started Modules: California Collections (PDF 1.64 Mb)
- Getting Started Modules: Collections (PDF 2.1 Mb)
- Getting Started Modules: GO Math! 6-8 (PDF 984 Kb)
- Product Activation (PDF 767 Kb)
- Add Classes (PDF 329 Kb)
- Assign Tests and Quizzes (PDF 462 Kb)
- Create Class Progress Report (PDF 540 Kb)
- Create Class Test Report (PDF 485 Kb)
- Create Student Progress Report (PDF 457 Kb)
- Create Student Test Report (PDF 500 Kb)
- Review Student Activity Answers (Student): Avancemos (PDF 575 Kb)
- Review Student Activity Answers (Student): Bien dit (PDF 620 Kb)
- Review Student Activity Answers (Teacher): Avancemos (PDF 701 Kb)
- Review Student Activity Answers (Teacher): Bien dit (PDF 711 Kb)
Import Management
Access Help material for administrators using HMH Import Management to import data for use in HMH Ed, ThinkCentral, or Holt McDougal Online.
Import File Details - Data Dictionaries
- OneRoster 1.1 - orgs File Details Dictionary (PDF 206 Kb)
- OneRoster 1.1 - users File Details Dictionary (PDF 450 Kb)
- OneRoster 1.1 - classes File Details Dictionary (PDF 392 Kb)
- OneRoster 1.1 - enrollments File Details Dictionary (PDF 253 Kb)
- OneRoster 1.1 - manifest File Details Dictionary (PDF 201 Kb)
- OneRoster 1.1 - courses File Details Dictionary (PDF 228 Kb)
- OneRoster 1.1 - academicSessions File Details Dictionary (PDF 243 Kb)
- OneRoster 1.1 - demographics File Details Dictionary (PDF 216 Kb)
- Simple File Format-USERS File Details Dictionary (PDF 525 Kb)
- Simple File Format-CLASS File Details Dictionary (PDF 578 Kb)
- Simple File Format-CLASSASSIGNMENT File Details Dictionary (PDF 269 Kb)
- Simple File Format-DEMOGRAPHICS File Details Dictionary (PDF 274 Kb)
- ThinkCentral-File Details Dictionary (PDF 556 Kb)
- Holt McDougal Online-users File Details Dictionary (PDF 494 Kb)
- Holt McDougal Online-classes File Details Dictionary (PDF 435 Kb)
Quick Reference Guides
Video Tutorial
Math 180 Ed Version
Access step-by-step instructions for using Math 180 on Ed.
myWriteSmart
Access step-by-step instructions for using myWriteSmart.
myWriteSmart (Grades K-6) Support
myWriteSmart (Grades 6-12) Support
myWriteSmart Portfolio Support
Personal Math Trainer
Access instructions for using Personal Math Trainer.
PMT in Holt McDougal Online
How do I?
Tutorials
- Create Preconstructed Assignments in Holt McDougal Online (Video 2:15)
- Create Adaptive Assignments in Holt McDougal Online (Video 1:59)
- Create Custom Assignments in Holt McDougal Online (Video 3:36)
- How to Access Knewton Analytics Reports in Holt McDougal Online (Video 3:56)
- Run Quick Reports (Video 1:38)
- Understanding Adaptability in Holt McDougal Online (Video 3:03)
- Students: Do a PMT Assignment in Holt McDougal Online (Video 3:08)
- Students: Review PMT Assignment Results in Holt McDougal Online (Video 1:18)
PMT in ThinkCentral
Help
How do I?
Tutorials
- Access Quick Reports in ThinkCentral (Video 1:46)
- Add Adaptive Flow to Assignments in ThinkCentral (Video 2:31)
- Create an Assignment in ThinkCentral (Video 2:26)
- Customize an Assignment in ThinkCentral (Video 3:26)
- Students: Doing a PMT Assignment in ThinkCentral (Video 3:12)
- How to Access Knewton Analytics Reports in ThinkCentral (Video 3:47)
- Students: Reviewing PMT Assignment Results in ThinkCentral (Video 1:10)
- Understanding Adaptability in ThinkCentral (Video 3:05)
Student Achievement Manager (SAM)
Access step-by-step instructions for using SAM and related programs.
Help
Tutorials
SAM
System 44
The following overview tutorial introduces System 44 and provides a tour of the software.
The following playlists contain tutorials showing how to complete learning activities in System 44. Playlists are organized by Strand and then Zone.
The Code
- The Code Strand Overview (Video 1:07)
- Smart Zone (Playlist 2:10)
- Word Zone (Playlist 2:39)
- Spelling Zone (Playlist 2:01)
Word Strategy
Sight Words
- Sight Words Overview (Video :37)
- Smart Zone (Video :44)
- Word Zone (Playlist 3:41)
- Spelling Zone (Playlist 1:57)
- Fluency Zone (Playlist 1:22)
Success
Writing
Quick Reference Guides
ThinkCentral
Access step-by-step instructions for using ThinkCentral as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
Help
How do I?
Quick Reference Guides
Import Management
Teacher Support
Help
How do I?
Quick Reference Guides
- Getting Started Modules: California Journeys 2017 (PDF 1.46 Mb)
- Getting Started Modules: Journeys 2017 (PDF 1.39 Mb)
- Getting Started Modules: GO Math! K-6 2015 (PDF 1.32 Mb)
- Getting Started Modules: Math Expressions 2018 CC (PDF 780 Kb)
- Getting Started Modules: ScienceFusion K-8 2017 (PDF 1.87 Mb)
- Edit a Student Password (PDF 422 KB)
- Reset Student Passwords (PDF 367 KB)
- Understand the Student View (PDF 494 KB)
- Add an Assignment (PDF 319 KB)
- Add a Test (PDF 403 KB)
- Add Classes (PDF 481 KB)
- Add Students (PDF 336 KB)
- Create Quick Reports (PDF 321 KB)
Student Support
Waggle
Access step-by-step instructions for using Waggle as well as quick reference guides and video tutorials.
Administrator Support
Help
What are the system requirements?
Quick Reference Guide
Teacher Support
Help
Quick Reference Guide
Student Support
Help
Writable®
Access instructions for activating and using Writable.
Page Version
This page was last updated November 9, 2022.
HMH Customer Support
Find all the resources, tools, updates, and help that you need from HMH Customer Service and Technical Support.
Contact Us
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Permissions
- HMH® is a registered trademark of Houghton Mifflin Harcourt
- Houghton Mifflin Harcourt™ is a trademark of Houghton Mifflin Harcourt
- HMH Player® is a registered trademark of Houghton Mifflin Harcourt