Get Help

A comprehensive help system is available from any page.

To open Help, refer to the following table:  

Location

Action:

Any ThinkCentral page

➔      In the upper right corner of the page, click Help.

mySmartPlanner

➔      In the upper right corner of the page, click Help Center and select Help.

 

Contact Us

To contact Houghton Mifflin Harcourt:

1.    On the lower right of any ThinkCentral page, click Contact Us. The Contact Us page appears listing various options for which you may need assistance.

2.    Click the option for which you require assistance. Contact information for the selected option appears.

3.    Using the information provided, contact the selected group or click the links to locate online assistance.

Technical Support

To contact Technical Support, refer to the following table:

Condition

Action

Logged in to ThinkCentral

1.    Click HMH Support on the lower right of any ThinkCentral page. The HMH Customer Service and Technical Support page appears.

2.    Scroll through the list of technical support articles to locate the information that you need.

or

In the box provided, type the word (or words) for which to search for an article, and then click the search icon.

Unable to log in to ThinkCentral

➔      Write or call Technical Support:

○      Email: techsupport@hmhco.com

○      Phone: 1-800-323-9239; support lines are open Monday–Friday, 7:00am–9:00pm, ET (excluding holidays)