HMH SUPPORTONLINE SERVICE CENTER
HMH Help Center
Find your support materials by platform or role
About the Help Center
The HMH Help Center provides quick access to online Help and other user assistance. Find your product below and choose the support you need.
Not sure what platform to use for a program?
Classcraft
Access instructions for Classcraft.
Continuum Benchmark
Access step-by-step instructions for using HMH Continuum Benchmark as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Tutorials
Quick Reference Guides
- Create Testing Event Quick Reference Guide (PDF 410 KB)
- Create Test Assignments Quick Reference Guide (PDF 632 KB)
- Generate a Session Code Quick Reference Guide (PDF 460 KB)
- Approve/Deny Students Quick Reference Guide (PDF 351 KB)
- General Proctoring Quick Reference Guide (PDF 415 KB)
- Complete Student Assessments Quick Reference Guide (PDF 272 KB)
- Create Reports Quick Reference Guide (PDF 1.3 MB)
Proctor Support
Tutorials
Teacher Support
Tutorials
Quick Reference Guides
- Create Test Assignments Quick Reference Guide (PDF 727 KB)
- Generate a Session Code Quick Reference Guide (PDF 460 KB)
- Approve/Deny Students Quick Reference Guide (PDF 351 KB)
- General Proctoring Quick Reference Guide (PDF 415 KB)
- Complete Student Assessments Quick Reference Guide (PDF 272 KB)
- Create Reports Quick Reference Guide (PDF 1.3 MB)
Student Support
Continuum Item Bank
Access step-by-step instructions for using HMH Continuum Item Bank as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Download Center
Access step-by-step instructions for using HMH Download Center as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Help
Teacher Support
Help
Student Support
Quick Reference Guide
HMH Ed™
Access step-by-step instructions for using HMH Ed as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
How do I?
Teacher Support
How do I?
Student Support
HMH Go™
Access instructions for installing and using HMH Go.
HMH ONE Assessment
Access step-by-step instructions for using HMH ONE Assessment as well as links to frequently accessed tasks, quick reference guides, and other user-assistance materials.
Administrator Support
Teacher Support
Student Support
HMH Player®
Access step-by-step instructions for using HMH Player as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Teacher Support
Help
How do I?
Student Support
Help
How do I?
Holt McDougal Online
Access step-by-step instructions for using Holt McDougal Online as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
How do I?
Import Management
Teacher and Student Support
How do I?
Quick Reference Guides
- Product Activation (PDF 767 Kb)
- Add Classes (PDF 329 Kb)
- Assign Tests and Quizzes (PDF 462 Kb)
- Create Class Progress Report (PDF 540 Kb)
- Create Class Test Report (PDF 485 Kb)
- Create Student Progress Report (PDF 457 Kb)
- Create Student Test Report (PDF 500 Kb)
- Review Student Activity Answers (Student): Avancemos (PDF 575 Kb)
- Review Student Activity Answers (Student): Bien dit (PDF 620 Kb)
- Review Student Activity Answers (Teacher): Avancemos (PDF 701 Kb)
- Review Student Activity Answers (Teacher): Bien dit (PDF 711 Kb)
Import Management
Access Help material for administrators using HMH Import Management using our Common Rostering tools to import data for use in HMH Ed, Heinemann Flight, ThinkCentral, or Holt McDougal Online.
Math 180 Ed Version
Access step-by-step instructions for using Math 180 on Ed.
myWriteSmart
Access step-by-step instructions for using myWriteSmart.
myWriteSmart (Grades K-6) Support
myWriteSmart (Grades 6-12) Support
myWriteSmart Portfolio Support
Personal Math Trainer
Access instructions for using Personal Math Trainer.
PMT in Holt McDougal Online
How do I?
Tutorials
- Create Preconstructed Assignments in Holt McDougal Online (Video 2:15)
- Create Adaptive Assignments in Holt McDougal Online (Video 1:59)
- Create Custom Assignments in Holt McDougal Online (Video 3:36)
- How to Access Knewton Analytics Reports in Holt McDougal Online (Video 3:56)
- Run Quick Reports (Video 1:38)
- Understanding Adaptability in Holt McDougal Online (Video 3:03)
- Students: Do a PMT Assignment in Holt McDougal Online (Video 3:08)
- Students: Review PMT Assignment Results in Holt McDougal Online (Video 1:18)
PMT in ThinkCentral
Help
How do I?
Tutorials
- Access Quick Reports in ThinkCentral (Video 1:46)
- Add Adaptive Flow to Assignments in ThinkCentral (Video 2:31)
- Create an Assignment in ThinkCentral (Video 2:26)
- Customize an Assignment in ThinkCentral (Video 3:26)
- Students: Doing a PMT Assignment in ThinkCentral (Video 3:12)
- How to Access Knewton Analytics Reports in ThinkCentral (Video 3:47)
- Students: Reviewing PMT Assignment Results in ThinkCentral (Video 1:10)
- Understanding Adaptability in ThinkCentral (Video 3:05)
Read 180 Ed Version
Access step-by-step instructions for using Read 180 on Ed.
ThinkCentral
Access step-by-step instructions for using ThinkCentral as well as links to frequently accessed tasks, quick reference guides, video tutorials, and other user-assistance materials.
Administrator Support
Help
How do I?
Quick Reference Guides
Import Management
Teacher Support
Help
How do I?
Student Support
Waggle
Access step-by-step instructions for using Waggle as well as quick reference guides and video tutorials.
Administrator Support
Help
What are the system requirements?
Quick Reference Guide
Teacher Support
Help
Quick Reference Guide
Tutorials
- What is Waggle? (Video 2:38)
- What's New for 2024 (Video 2:01)
- Meet Waggle's New AI Engine (Video 2:44)
- Waggle Guided Set Up (Video 2:27)
- Waggle Setup 2024-No Placement Assessment (Video 2:20)
- Using Waggle and Auto Assign(Video 2:58)
- Class Summary Overview (Video 1:26)
- Waggle Through the Eyes of Teachers & Students (Video 2:09)
- Ready, Set, GOal! (Video 2:49)
Student Support
Help
Writable®
Access instructions for activating and using Writable.
Page Version
This page was last updated October 11, 2024.
HMH Platform Status
Go to the HMH Platform Status Center to view current service availability as well as information about network outages and scheduled maintenance.
HMH Customer Support
Find all the resources, tools, updates, and help that you need from HMH Customer Service and Technical Support.
Contact Us
Go to our Contact Us page to direct your question to the team that can best help you.
Permissions
- HMH® is a registered trademark of HMH Education Company.
- HMH Player® is a registered trademark of HMH.